Palmetto State Armory - Summerville

Just got kicked out 20 minutes before the store opened. Why have the doors unlocked when you have a tent full stuff outside that is bringing folks to your closed door? I’ll just go somewhere else and pay more, if need be.

Overall a good experience, some staff were not as friendly as others

Customer service was very disappointing. The staff I dealt with were rude and made me feel like I was being talked down to. You have to take a ticket just to speak with someone about a firearm, then wait a long time before being helped. After waiting, I expected professional and respectful service, but that was not my experience. Definitely needs improvement. Do better we want to spend money.

Big selection and good prices

On Wednesday (30-Sept-26), I stopped by PSA in Summerville, sc to pickup a firearm that was transferred in. At the front counter to checked out the cashier ( female) would not allow me to inspect the case to make sure my firearms was in the case. The sale is finally once it leave the store no refund. If this your policy, then Ithe customer should be able to inspect my firearms prior to paying for it. Then I will be taking my business somewhere. I understand safety but the customer would like to verify item that they purchased is in the package.

More than just a gun store, archery, fishing, clothing and more. The buying process was made easy with someone stepping you through each process.

Awful in store service, I’ll stick with the online shop.

Customer service has gone down the drain.

Went to go to the range while visiting family and handed them my Canadian driver's license as ID - they declined saying they needed US ID. So I offered to go get my US passport and he said I couldn't come back today - that he needed a day to "forget" I was Canadian (despite being born and raised here). Really, this is how you treat people? I've never had this problem before at other ranges in the area, I feel like they're just making up rules here.

I do not recommend going here. They have a great selection of clothes, firearms, and hunting accessories. However, every time I've entered PSA I've never received a "hello", or "how's your day?" It's as if the staff hate their job.