Mad River Armory and Range

I took my sons to site in a couple 22s. The owners were so rude that my boys said they didn't like it there. No one welcomed us or acted like they were happy a dad was bringing the next generation to learn. I just wanted to work with each boy on shooting and they wanted to charge me for being in there with them. It wasn't so much that they had standards of pricing and safety, I get that. It was they were just rude all the way through each touch point of conversation.

Good Location

Very rude management. Won't be back

Rude service

Very rude service

Got multiple guns from here all high quality, got a custom holster made it was done within a few days and is the best I've ever had including all market holsters.

Found the range to be clean and the staff well knowledgeable. Watched the video since it had been some time since I had been there. $18 plus 2 targets was just a little over $23. Had a nice time

Went to have my gun appraised. Was given a rather poor offer compared to every other shop in the area and that’s not all that concerning. To me what really turned me off to the place was the older gentleman who spoke to me as if I was clueless about anything having to do with guns or selling items second hand. He reminded me that I won’t get full price for it in a rather condescending manner. Additionally he used analogy’s when explaining things to me that I didn’t understand and when I asked him to clarify or explain further I was met with more rude and condescending “answers”. If your an experienced shooter and have lots of knowledge about guns this may be a nice place to go. If you are unfamiliar or just not super savvy in the gun space I assure you this is not the place for you. You will be treated like a child no matter what prior experience you bring. I’ll also mention that my gun was returned to me (rather ungraciously after I didn’t accept the low offer) the chamber flag was not put back inside the gun and they didn’t even give it back to me. I instead had to return back to the store to retrieve it. This feels like a minor safety concern that should be addressed. Especially when I watched a different employee hand a gun over to another customer without opening and checking the chamber or gun. Overall the staff and management of this store seem to think they have everything figured out and are experts in the gun space. They act as if they know everything better than you and will become condescending if you ask questions they think are dumb or too basic. And they lack the very basic gun safety standards that one would come to expect in any other gun store. At a very minimum I would love to see these safety concerns addressed immediately. A gun should never be passed over the counter to a customer without the employee and customer both inspecting the chamber and magazine the second the gun leaves the gun case.

Fantastic place for shooting education and training