Range USA Cincy West

Employees were helpful and kind!

The employees are fantastic and friendly. They are always willing to help. They are very knowledgeable about firearms and safety. They know us when we go in and they are always very personable!

Great site not packed on a Saturday. Easy to sign up and great instructors.

Good experience

I am a woman, and it was my first time at the range. I came to get comfortable with shooting my weapon, and every person here was so much more help than I expected, especially rich the older gentleman that watches the people shooting in the back and also teaches the CCW classes. He went out of his way to make sure I felt very comfortable every time I jumped or looked confused, he came up to me and ask what’s wrong. Made me feel very comfortable. I have nails also that are long and he went out of his way to go get me a little thing that helps me load a lot easier which I’m just gonna cut my nails shorter, but he definitely seen me tense and nervous and made me a lot more comfortable with my weapon. Everyone here was definitely so nice. I definitely will be back and thank you specifically to rich. He was great.

Richard helped me and my cousin SO Much! It was my first time shooting my gun I had purchased years ago !!! Great experience!! We will be back , so much to learn !

The place was not crowded today. Getting in and getting a space was done very quickly.

After a bad experience with an employee at this location the day shift manager was excellent! Probably because of him and his customer service skills is the only reason I'll continue to come to this store update. Buy a gun online. Call only to find out the gun I purchased online was put in the display case and the selling price, before tax was almost hundred dollar cheaper. Inquire if I'll receive this new price?we can't do that. Make request from customer service. Boiler plate response. prices often differ from online to in store. Online purchases seem like bait and switch at range USA.

The original review is from two years ago, below. Today, the rental gun got all gunked up and wouldn't fire with 20+ minutes left. Took it out, told the guy we had 20 minutes left but the gun was too dirty to fire. He laughed, said they do need to be cleaned, then he put it back on the wall apparently to rent to the next guy and turned his attention to the next customer. I guess their dirty gun cost me 1/3 my time. Taking three stars away... Original: The employee working out in the range was very knowledgeable and helpful for a novice like me!

I love going in and looking at everything. Their prices are reasonable on some stuff and high on other stuff. They also have a website to shop from.