Range USA Bridgeton

The unprofessional range instructors on site see fit to make up rules as they go which are not in line with the posted rules of the range. They choose to use what “authority” they are given to ruin your time at the range even when following safe practices. I do not recommend this range to responsible gun owners who want to practice shooting and be left alone.

Dre was the best! I had a great experience and time at this place overall, but Dre made it a lovely and seamless experience. She even helped us pick out all of our stuff and it was great!

I went to Range USA in Bridgeton expecting to have a fun experience and honestly left extremely disappointed. I was even considering purchasing a membership before this experience. While in the range, I was unloading one of the firearms and a round became stuck in the chamber. I did exactly what I felt I was supposed to do, I did not attempt to force or unjam the firearm myself, and I asked an employee for assistance because I am not qualified to safely clear an issue like that. The young lady working in the range initially came over and tried to help, but then called someone else over. Unfortunately, the way the situation was handled after that was completely unacceptable. The employee who came over was rude, yelling, and spoke to me in a way that made me feel extremely uncomfortable and embarrassed. I was already overwhelmed because I had a firearm that I could not safely use, and instead of calmly assisting me, I felt like I was being treated as if I had done something wrong. Another customer in the neighboring lane offered to help because he apparently knew how to safely resolve the issue, but the employee stopped him from assisting me. Instead, the employee attempted to verbally talk me through what to do. I was already overwhelmed and did not understand what he was asking me to do, which only made the situation more frustrating. Ultimately, I was left with approximately 100 rounds of ammunition and a firearm I could no longer safely shoot. What bothered me most was that there was no real solution offered afterward not a refund, not an offer to have the firearm properly taken apart and cleared, not even an effort to make sure I was okay after the interaction. I understand that firearm safety is serious, and I have absolutely no issue with an employee stopping someone from doing something unsafe. What I do have an issue with is being treated disrespectfully when I was specifically trying to do the safe and responsible thing by asking for help. What started as something I thought would be a fun experience completely changed my opinion of the facility. After this interaction, I would not feel comfortable purchasing a membership or spending my money at this location again. Management should seriously look into how customers are treated when they need assistance, especially in situations involving firearm safety.

Nice shooting range and the customer service was great.

Great staff.

Great experience, Staff was great to work with. Jade and Diego took really good care of me.

Dre K. & Diego gave top notch customer service. Highly recommend

Probably the best indoor range I’ve ever been to! The staff were friendly, knowledgeable and patient. The store it’s self has a good selection and yes, the bathrooms were clean. I would recommend this place and definitely plan to go back! Quick shoutout to Rob who helped me out, just a kind and helpful person!

Nice place, well Stocked with Weapons and Shooting Supplies. Staff is very friendly

Best prices, customer service, and services available anywhere around. S louis is hard up for good old ammo and gun stores, but this is one of them. Mid america arms up the street wont even let you see the price of the ammo, you just have to take their word for it. Range USA is delivering solid priced ammo, a good price on a top tier range, and extremely professional and helpful staff. If you live within 10 miles of this store DO NOT GO ANYWHERE ELSE FOR AMMO, especially not the other store thats just up the street. When greed and high margins run your business and not serving the customer, its clear to see why I was the only person in the other store, and Range USA was full of customers. Its not a question of if the people want ammo and guns, its a question of service and price for the value that they deliver it at. Range USA wins in every category.