Fred's Outdoors

I’ve been shopping here for about 6 years, and the customer service/pickup process for firearms has always been smooth and hassle-free. My main issue is the pricing. As a local Waldorf resident, it’s tough to justify markups that rival Northern VA prices. I understand raising transfer fees if ammo, range time, or inventory are priced competitively, but when everything carries a premium markup, it adds up quickly. Their indoor page is pretty good and better managed that Maryland Small Arms so that's a plus.

first time in the new store and it certainly is packed with everything you can imagine for a small town sporting goods store. found what I was looking for, and I would return when in the area.

I really want to like this gun store. Friendly employees and great selection of ammo. But it just feels like they're not being honest with people. They have a $75 transfer fee that's not listed anywhere on there website or anywhere else, so it becomes a surprise when you go to do a transfer here. Then there's the military discount. I went to buy a box of ammo listed for around $47. With a 10 percent discount that would be around 43. The lady at the counter said it was 48 with tax. Now maybe my math isn't as good as it used to be, but that means there was like a $6 tax or something on ammo... Yeah sure. I just might not come back.

Great people that can explain marie, good and service was awesome.Amazing people.I will definitely be back to visit

Bought a rifle there it with minimal fluff the guys behind the counter are very helpful and informative. Was dissatisfied with the price of ammo but that’s not too big of a gripe. My main problem was the woman checking me into the range. Her attitude felt as though she had better things to be doing, I asked her a simple question and she snapped back like “no you’re going to do what I want you to do when I want you to do it”. Keep in mind I’m an active duty service member, so a random civilian talking to me like child has to be one of the most disrespectful things you can experience on the civilian side. Furthermore she never asked whether I was shooting rifle or pistol and assigned me a pistol lane, although I clearly had a long case. Just honestly a miserable person to be around. Other than that the traffic through the store itself is usually pretty bad, so be prepared to wait a minute before you hit the range. Don’t like leaving bad reviews but that one lady ruined it. All it takes is one person.

The wait was not long. I do like that you are required to read and sign safety/fire arms regulations if you are new or haven’t been there in a year. Always hands on knowledgeable person who could help you with whatever problem you were experiencing or answer any questions you have. They had tack and diplomacy.

I bought an AR and made sure that it had a heavy barrel. All of it was manufactured properly by specs by APOD. I received a text message from FedEx that it was delivered. I had no idea that I had to wait for Fred's to message me to take possession. So I went there to go get my rifle. I got there and the ladies in the front were friendly. But the guys behind the counter were not at all friendly. He explained the rules and I was ok with it. I drove 40 minutes to get there and didn't want to head home then get a message to go back, so I decided to stay and wait. During my wait, not a single person came and asked me if I needed help. I waited 2 hours to maybe get my weapon. It came close to closing time and they were cleaning around me and not a single person approached me. I went to the desk and stated, "I guess I'm not getting my weapon." and the only response I got was "apparently not." So I left and went home. Fast forward two days later because of course they're closed Tuesdays and Thursdays, I get a text that the weapon was checked in but they couldn't give it to me because it wasn't a heavy barrel. I assured them that it was, but I let the manufacture battle it out with them. The manufacturer showed the evidence that it was a heavy barrel via email, which they didn't respond to. Then arrangements were made for Maryland Small Arms to get the weapon, and an email was sent to inform them of it and still no reply. The customer service is absolutely atrocious. They have no people skills, they're rude, their communications skill is horrendous, and they lack any knowledge or concept of what the law is for heavy barrels. DO NOT have anything shipped there because you will leave there highly upset and unsatisfied. In addition, you don't see them respond to any of the negative reviews. That's simply because they don't care.

Staff was nice, they had what I needed and more.

Shooter knows a Shooter

I really enjoyed my visit to this shop because they have a massive selection of gear for almost any outdoor hobby you can think of. It is clear they have been around for a long time because the staff were incredibly knowledgeable and helped me find exactly what I needed without any hassle. The facility is huge and well-kept, which makes walking around and looking at all the different departments a pretty fun experience. It is a great place to stop by if you want to talk to experts who actually know their stuff, and I left feeling confident in what I bought.