Range USA Baton Rouge

I really try to give this a second chance.. My first experience there the range, safety officer Was upset because I was loading my mag in the back wall my wife was shooting. We didn’t return for a couple of months cause I felt like that was a stupid rule And the gentleman who approached me about, it was extremely unprofessional. Now today being told that I’m shooting too fast. I appreciate the convenience because of how close it is to my house, but I would much rather drive up further distance to shoot how I want. At the end of the day, I am paying For the use of the range and I understand their rules must be followed, but not at the same time Some of these guys seem power-hungry. It honestly depends on which person you get. I would honestly appreciate it if management could step up and address these issues. I’ve purchased multiple firearms and a lot of ammo from this store

I was paying for a membership until I showed up one day and was told that I could not use the range because one of the employees didn't show up for his shift and they were shorthanded. It looked like 2 employees were at work, also 2 cars outside. They told me to come back at noon when another employee would be arriving. I left and inconveniently found something to do to kill an hour instead of going back home. I went back shortly after noon and there was a line of customers waiting at the counter for the employee to show up. I was told that the guy that was supposed to show up at noon had not shown up. I was turned away "again". I paid good money for my membership, and this is totally unacceptable. I cancelled my membership as soon as I returned home. Range USA- Schedule extra people instead of penny pinching. Customer service is the only thing that differentiate your range from others and if you don't have that people will go elsewhere just like I did. The facility is clean and has a descent inventory, but I paid for a membership to shoot, not to buy any merchandise that I already have or don't want or need. Upon further investigation I learned that your employees only get paid $10-$12 per hour. That explains a lot and reconfirms my aforementioned statement regarding "penny pinching". I wish things had gone better but the older I get the more valuable my time becomes to be wasting it.

NEVER AGAIN DOING BUSINESS THERE. I WONT EVEN SHOOT THERE. FIRST I ORDERED A LOWER RECEIVER PAID 2 SHIPPING THE STORE GOT MY ORDER ON DAY TWO. THEY TELL ME I HAVE TO WAIT TILL THEY CALL ME. SO DAY THREE COMES THEY CALL ME. I GET TO THE STORE TO PICK UP NOW ITS A STORE DELAY AND THEY DONT WANT TO RUN ANY BACKGROUNDS UNTIL THE WEEKEND IS OVER. MIND YOU ITS FRIDAY ( DAY 3) SO NOW I CANT RUN MY BACKGROUND OR GET MY RECEIVER UNTIL MONDAY WHICH IS DAY 6. SO NOT ONLY LOST OUT ON SHIPPING BUT NOW I DONT EVEN WANT TO BOTHER WITH THE RANGE ENTIRELY AS A WHOLE. AND I STILL HAVE TO PAY 100$ TRANSFER FEE WHEN THEY DO FEEL LIKE RUNNING BACKGROUNDS. THIS BUSINESS IS GARBAGE. ILL ORDER MY SHIT TO THE PELICAN or BAYOU PAWN BEFORE I EVER DEAL WITH RANGE USA AGAIN. SEND YOUR ORDERS ELSE WHERE

I’m giving Range USA 5 Stars for the staff even though a glitch in the system prevented me and my friend from using the range. The staff was apologetic and tried everything they could to find it. I hope the technical team can get this fixed quickly because we wasted about 30-45 minutes and passed precision’s range to get there. Once this is fixed, the staff alone is a reason to go back.

Great place with very knowledgeable staff. I joined as an Elite member and got my Defender discount for my service.

Good knowledgeable staff.

The best shooting range I've ever visited

The staff is very friendly and helpful.

This place is despicable… They don’t allow you to carry your firearm in a holster while you are inside the building… I’ve never seen this before.. They also do not allow their employees to carry a firearm unless they have a concealed carry permit… If somebody comes in to hurt someone you just need to hope and pray that they don’t hurt you… Good luck… I will go somewhere else

Best experience ever took my son to shoot he loved it best staff ever would highly recommend