Buds Gun Shop & Range

Buds is no longer my buddy, due to their terrible customer service. I’m sure they couldn’t care less, but I’ll never buy anything from them again. What a bunch of skavoos.

Buds used to be my go-to for all things gun related. I’ve bought from them for years, and was always happy with their prices and service. That was until my most recent purchase. There was an issue with my order, and Buds took 0 accountability, and blamed the manufacturer. They offered me a coupon that didn’t cover the cost of the missing component, or I could send the item back for a refund. My stance is I bought the item from Bud’s, not the manufacturer. They have a misleading advertisement, and I didn’t get what I paid for. Sending back the item would be a huge hassle on my end, and I honestly don’t trust Buds to refund my entire purchase. They lied and said the item shipped directly from the manufacturer, when the receipt, and tracking information shows that it shipped from their warehouse. I declined their coupon stating it barely covered 1/2 the cost of the missing component. I asked if they would just ship me the part being that they have it in stock. They told me to get with the manufacturer to resolve the issue, putting the burden on the customer. I’ve been seeing a lot of bad reviews lately, and here’s another for Buds. Their prices are pretty cheap, but that doesn’t make up for their poor customer service. Think twice before buying from Buds. I’ll no longer be supporting a dishonest company, with shoddy marketing tactics, and abysmal customer service.

Garbaggge

I purchased a handgun that, as per the description, was customized by Langdon Tactical to include a trigger job. I received the "in cooperation with" stock LTT version that beretta supplies from the factory. Internally it is stock. I called and since I already did the background and paid the ffl fee on it, just requested a refund to cover the $85 trigger bar from Langdon and I would fix it myself. Their option was to have me send it back out of pocket and pay a restock fee. Disappointing, but at least I know to stick with local shops now. Never again, Bud!

Recently took a rifle course at their range. We had an excellent instructor, Stephen Madden. Mr. Madden was very well versed in tactics and weapons. He was able to break down the reasons and thinking behind his teachings. Throughout the course he made sure even the most novice shooter was keeping up. He introduce transitions to several students and went one on one with each student to make sure they had a grip on the movements. He encouraged questions, and was able to convey his answer without ego or attitude. I would highly recommend any class Mr Madden is instructing. ***Update*** Apparently Mr. Madden has not and will not be invited back to teach at Buds. The head range instructor believes that "civilians" do not need to learn how to move with a rifle. We as "civilians" do not need to know how to shoot while moving or how to transition to another for of defense if our weapon becomes inoperable. So I would highly recommend Buds gun range if you want to learn how to stand motionless and shoot. The only reason I am giving two stars is do you the excellent training course we took that night with Mr. Madden.

Ordered 2 guns on a Sunday, then realized I never added the gun I wanted, so I had 2 guns on the order and needed to swap out a gun. They were going charge me 15% just to swap a gun out. Now, they said “it’s shipped” called and sent emails Sunday and before they opened on Monday. So I know they really could have helped me out. I get I checked their rules, but as far as customer service 1star. Looking for a new place to buy guns

Their shipping is REALLY, REALLY slooooow. Aside from that, I think they have a decent inventory, and okay prices. I placed an order on Sept. 10th and it’s the 21st and still not shipped.

I love taking my guns here and shooting at the range. It’s very safe and the staff are very present. The staff on the range were helpful too. I’ve been here to shoot several times and will be back. Their prices are reasonable too.

Store is okay, a whole lot of high end firearms the buds in Tennessee has a whole lot of selection and twice the size.

Just wonderful. Receptionist at front coming in is the sweetest girl. Didn't get her name, wish I did...was very nice to me when I was yelled at by a mean and ugly customer. She made me feel better. Thank you. Scott waited on us and sold us 3 guns. He apologized for the guy that made me cry. Very rude customer. I bought 2 t-shirts myself. Shot new guns and several of ours in the range. Range staff couldn't have been friendlier. Great people. Overall great afternoon at your store. We live closer to your Greenville store and shop there a lot. Those people are just gems. 🥰🥰🥰🥰😎😎😎😎😎💜💜💜💜⭐️⭐️⭐️⭐️⭐️