Rainier Arms Firearms Academy

Lots of better places to shop and shoot in the area. It's a shame, I used to like these guys before they even made the move to Wichita and have been a customer for years. But I can't keep convincing myself to spend my money here. Customer service is my main complaint. It's always an awkward experience. Sometimes I'm standing there for 10 minutes while the bros are having a conversation before I'm asked if I've been helped. Sometimes it's just zero knowledge of a product and I leave with no questions answered. Other times its "oh let me go check in the back" and im left standing there for 15 or 20 minutes while guy is probably out back vaping. That's been my experience on the sales floor. Range, well.... a little better. I've been shot at a gun range by an idiot who ND'd once, so im already a little weary of going to a public range.. just have to stay hyper vigilant. I wish they were a little more diligent here.

Rented a full bay for full auto rentals. The younger gentleman that was with us the whole time was awesome. Was pretty disappointed that the LMG was broken and they were out of .45 so we couldn't shoot the Thompson. Also wasn't a fan of the taller guy rocking a vest at the counter. Had a pretty terrible attitude.

Great range, friendly staff!

Awesome people great range

Updated Review My previous positive review was only due to select employees/instructors/customers. Most of their decent staff has already left. If you wonder how my review below can go from 5 stars to 1 star, you can probably figure out why. People - how they are valued and treated make the difference. ---------------------------- I grew up in Wichita and was familiar with all of the original gun stores from the 80s to now. I was even around when Bullseye was just starting up and it had an archery range in it. Over the years I've never really enjoyed any of those places though. They always seemed to have some of the same recycled employees that would give bad information. It seemed a little better when Range54 came into town. But it was highly disappointing to learn that they were not suppressor-friendly. In a nutshell, most of the gun stores in town just seemed to drag their feet on what people wanted. I even heard a Bullseye employee dissuading a honest question about whether one should get a suppressor. The closest thing to a decent gun store was Thunderbird Tactical. But Thunderbird definitely felt like it had too much ego going around. It was the extreme opposite of the other Fudd stores. I was a bit skeptical when Rainier came along. It seemed like a good chance for Wichita to finally get a decent range. Range54 was friendly, but the training seemed to be recycled old small town LE training. As LE, I didn't see a whole lot of impressive info coming from them, but the range was pretty neat. I checked out Rainier on the cold opening several years back and it was like the in-person version of their online offerings. There were several guns you would never see in other gun stores, but would always see online. Lots of accessories for suppressors and other NFA-related items. Staff was young, knowledgeable, and current with ongoing gun trends. After going to several of these, I started to check out their classes. I had been going to other firearms training and it was good to see Rainier was right on par with what I was learning through the most current instructors. The environment for the classes, drills, etc. was always encouraging and laid back. People of any skill level and experience were always treated well and helped. After seeing other people coming back regularly to these training opportunities, there is always a marked improvement in their skills and abilities. The real secret about this "gun store" is ***WAS*** the training opportunities. No one else is doing drill nights for low light, night vision, carbine, pistol, etc. You show up in a full plate carrier with 6 mags stacked deep, no one looks at you strange. You want to rock the concealed carry pistol you brought with a pocket mag? No problem, someone else is probably doing to the same thing. On top of that, you get the chance to talk with like-minded people who can also share their experience and knowledge. New suppressor that just came out? Chances are someone at one of these nights probably just got one. I've also found that the retail part can have hidden items that are out of stock online. Different muzzle devices and parts they may be in high demand online can actually be in-store. I've only written one review for a gun store - Bullseye. It was a negative one about their staff overbooking/sandwiching my time slot. They did that to me twice and I got tired of dealing with their crusty old Fudd staff.

I recently attended the concealed carry class instructed by Mike Miles. Mike did an excellent job of not only explaining firearms and self-defense considerations and knowledge, but also passionately breaking down the legal speak from the KSAs and case law to make the topics more easily understandable.

Took my concealed carry class with their instructor, Michael Miles he did a Phenomenal job.

I bring my Father with me to come shoot on the weekends, we always have a nice time. Grabbed a Wilson Combat on sale, came with all kinds of bells and whistles with a few rebates. It may be a little busy depending on when you show up, but I dont think weve ever left without shooting. Theres one man working here who is always on his phone, short answers, and a little grumpy by the front counter, but he's the only one that acts this way so its easy to avoid.

Went for my first visit this past Saturday, walked in and was in total awe of the amazing display of weapons, accessories, etc. Walked up to the counter to a rude gentleman that simply grunted out, "What do you want?" Like it was an inconvenience I walked up to his counter while he was looking at his cell phone. I said hello, how are you? He repeated himself in the same rude manner and said "What do you want?" again. I called him on it and told him I was trying to be friendly and suggested then he could at least try the same. He rolled his eyes and managed to be semi nicer. The worst customer forward person I have dealt with. Not sure what the problems was, but I went from a WOW experience on entry to I will never visit this place again. I will stay at Range 54 where they smile and treat you with respect when you walk in the door.

Okay prices. Worth it though just for the advice. They can do it all.