DCF Guns

Great experience. Mark was helpful and patient with me despite what I’m sure were many stupid questions. I had basically the exact opposite experience when shopping at Cabela’s from one of the sales people who seemed annoyed, impatient, and uninterested in helping me learn anything and for that reason, I didn’t buy anything there that day. Mark at DCF showed kindness can go a long way and show I gave my $1000 to DCF rather than Cabela’s as a result.

My last time in at the range, I brought a guest an Bryan was great on customer service, making my guest feel very welcome and taking care of us in exemplary fashion!

Fantastic service by Mark and Xander. Very helpful and insightful. Great prices too.

Had a great experience here. Mark helped me out and made the whole process easy and straightforward. He was friendly, knowledgeable, and took the time to answer all my questions without making me feel rushed. I really appreciated the great customer service and would definitely come back again.

Friendly and helpful - we used to go to Centennial Gun Club, however, this place is now much closer and we are grateful that you are of service to us. Thank you

Kenrick was amazing in helping me pick out first handgun. He went above and beyond showing me different options and talking through value and pros/cons. Will definitely come back!

I brought my shotgun in for cycling repairs at the beginning of April, and my experience has been completely unacceptable. For six months, I have experienced total disorganization, unprofessionalism, passing the buck, zero call-backs, and a complete lack of concern for the customer—even though I am a member. After waiting nearly three months without a word, I had to call them for an update. I was told the gunsmith wasn't in, but that they would call me back—which never happened. When I called again around the four-month mark, I was informed there were no notes in the system regarding what was wrong with the gun, meaning the intake details I originally provided were never logged. I re-explained the issue and was assured the repair would be prioritized. Now at the six-month mark, I called yet again. The salesperson gave me the exact same runaround I’ve received every single time: the phone doesn't reach the back, the gunsmith is unavailable, or they've already gone home for the day right in the middle of business hours. Despite multiple calls over the months where staff promised to follow up, no notes were ever entered, and not a single call was ever returned. Every employee in a business has a responsibility to take care of their customers, but at DCF that is definitely not the case. No one ever looked at the situation or stepped up to solve the problem—they just keep passing the buck with the same excuses. Basic customer communication and accountability are completely lacking here, and I'm honestly wondering if they even have a gunsmith. Save yourself the frustration and take your firearms elsewhere.

This place is awesome and Mark is definitely the guy to talk to when I want make a purchase or order. The guys there are awesome.

Great establishment with even better service! Mark regularly went above and beyond to take time and make sure that my needs were met and questions were answered. I never felt like a burden and genuinely felt informed every time I spoke with him.

bro bullied my dog but it was funny