Shooter's World Goodyear

35 year customer but never again. I bought my first two pistols at Shooter's World off of Indian School road in 1990 and have been shooting at that and other locations since. Though the prices for range time have steadily risen I've continued to go, usually on Tuesday when there is a discounted rate. I received an email about (8) weeks ago stating that the range rate would be $15 M-F 2-5 PM, so I decided to go to the Goodyear location today (Thursday 3 PM). Upon arrival I was told that special only lasted "for a week or two", and that the rate would be $30. I think that price is outrageous, but after driving a half an hour to get there, I decided to go ahead and pay the rate and shoot. *Ben Avery is $10 per hour, and C2 tactical which has a nicer range also charges less than Shooter's World, FYI. *I have double-checked the email which I still have, and there was no mention of how long the offer would be good for (such as "good through the following dates"...). So, this was a bait and switch, not OK. Upon arriving at the firing line I loaded my pistol and inserted it into retention my holster. To practice with the holster I unlocked the weapon, safely raised it to low ready, and PAUSED DELIBERATELY (I knew that firing from the hip is rightly forbidden), then raised the gun to a firing position and fired (a very tight / well controlled group). I noticed that the range guy (younger heavyset brown haired kid) was camped out behind me (ignoring others who really needed supervision BTW). After repeating the above actions a few times, he stopped me and said "you can't fire from a holster". I explained that I wasn't firing from the hip (against written policy), but from low-ready (allowed). He said it didn't matter, that I can't do that. I then asked "so you are saying holsters cannot be used at the range correct?". He paused, looked towards the sky for a minute (wasn't sure), and then answered "yes". *I'll post an image from the current rules waiver to demonstrate that per rules unholstering IS allowed at the firing line. Though only there for about 10 minutes I immediately packed up, left and will never return. It's crazy because I'm a safe and highly competent shooter who always follows the rules and keeps very tight groups with all rounds hitting the backstop (unlike many Shooter's World range customers). I can't tell you how many times I've been beside people at a Shooter's World range who were either reckless, untrained first time shooters, or who were high (smelled of weed / booze), or who were goofing around, shooting the floor, carriers, ceiling, and even vertical lane barriers, and I've rarely seen those people corrected. *I've had to leave more than once for my own safety, but I considered this part of the deal for an indoor public range and didn't make too much out of it. *Ben Avery has far more control over the people at their range with multiple range masters on the line at any given time, but Shooter's World has AC, and it was hot, thus my visit there today. In 35 years I have never had a single Shooter's World employee complain about shooting from low-ready (same for Ben Avery & C2). Chris, I've met you through a good friend (friend is Chris C.) and know you care and will probably answer, but you don't need to, as I will not return. This review was left because it was well earned and because people deserve to know about my experience. I suspect it's no coincidence that the range was nearly empty aside from 3-4 other people. Best of luck charging people $30 for an experience like this in an economy where the average person is struggling to put food on the table. Going forward, if I want to shoot when it's warm, I'll go to C2, and will otherwise go to Ben Avery or take a drive to Flat Iron Mountain in Tonopah which is about the same distance from my home as your Goodyear location and costs nothing. It's a shame since I have many good memories of fun times and cool employees at the original location, but I guess all good things come to an end. Cheers.

I have been coming to shooters world for a few months now. However, today will be my last. As I was checking out of the pistol range a man was getting told to leave becuase he was not shooting appropriately in the rifle range. The man got angry and admitted to staff he was high and then an employee and the man started swearing at each other all the way into the parking lot with the customer getting more angry stating he will come in and it wont be good. The entire situation was extremely dangerous. The police should have been called right away when the man said he was high and shooting firearms. Shooters world needs to do better at screening people before allowing them on the ranges.

This place is awesome. My 3rd time going to a shooters world. The staff is extremely knowledgeable. I dont know much about guns and felt very comfortable with the instructions. So many weapons to rent. The hour went by so fast. Will be nack next year. Thank you

Just wished they had better bench to lay out range stuff

It was a great experience for.my daughter and me.

Mrs ( Marry ) is a great representative for your corporation. I called your branch & she responded my all questions. She satisfied me . Her attitude is wonderful. I believe that She deserves to be recognized as the top Employee of the Year 2025 . My name is Seyed sirwan Enayati

My wife called to inquire about private lessons and the gentleman she spoke with on the phone was incredibly rude to her. He then told her to just book online, which is not possible as online it tells you to call to enroll. After all of this, he tells her he will have someone call her back but no one ever called her back. What a terrible and shameful way to treat a potential customer. We’ve no choice but to go elsewhere as I refuse to reward a business that treats potential customers as an inconvenience with our business.